Frequently Asked Questions
What payment methods do you accept?
We accept PayPal, Cash App, Apple Pay, and Bitcoin. All payments are processed securely.
Do you offer refunds?
No, we do not offer refunds. However, you can change server location once per month for free.
Where are your servers located?
Our servers are hosted on OVHcloud infrastructure in Los Angeles (Akamai), France, and Beauharnois, Canada.
How do I contact support?
Contact us through our official links portal at links.xnet.bio or via Discord. Response time is under 5 minutes.